Privacy Policy
Last updated: May 26, 2026. This policy describes how Dialed (“we,” “us,” or “our”) handles information when you use our mobile application and related services (collectively, the “Service”).
1. Who we are
Dialed is a workout logging and accountability application. Depending on how you use the Service, we may process certain information to provide accounts, cloud storage for your logs, partner pacts, squad (group) features, and core app functionality. This policy applies to personal information processed in connection with the Service.
2. Information we collect
We may collect the following categories of information:
- Account data: When you create an account, we collect information such as email address, authentication identifiers, and profile details you choose to provide (for example, display name or preferences). If you sign in with Apple or Google, we receive profile and token information from those providers as needed to authenticate you.
- Workout and app content: Information you enter into the app, such as workout logs, notes, mood or tags you assign, timestamps, and optional photos you attach to sessions.
- Partner and squad data: If you use partner pacts or squads, we process invite codes, pairing relationships, squad membership, display names, profile photos, weekly goals, wagers, leaderboard standings, nudges, and activity shared within those connections.
- Subscription and purchase data: If you subscribe to Dialed Pro or start a free trial, we receive subscription status, product identifiers, and related metadata from Apple, Google, and our subscription provider (RevenueCat). We do not receive or store your full payment card details — billing is handled by the app store.
- Device and technical data: We may collect device type, operating system version, app version, diagnostic logs, and approximate timestamps to operate, secure, and improve the Service.
- Location and gym data (optional): If you choose to set a gym or enable gym location reminders, your saved gym name, coarse address label, coordinates, and geofence radius are stored locally on your device. When you post a workout from your saved gym area, the log may include a gym verification label (for example, “Verified at [Gym Name]”) and a coarse address label, but not raw coordinates. Background location access is used only when you turn on gym arrival reminders, as described in Section 9 below.
3. How we use information
We use the information to:
- Provide, maintain, and improve the Service;
- Authenticate you and keep your account secure;
- Store and sync your workout data across devices where that feature is enabled;
- Send optional notifications (for example, reminders, partner activity, squad updates, wager alerts, and optional gym arrival reminders) when you enable them;
- Operate partner pacts, squads, leaderboards, wagers, and related social features;
- Respond to support requests and enforce our Terms;
- Comply with legal obligations and protect rights and safety.
4. Where data is stored
The Service uses cloud infrastructure (for example, database and authentication providers) to store account and workout data you sync. Data may be processed in the United States or other countries where our subprocessors operate. We take reasonable steps designed to protect information in transit and at rest.
5. Sharing of information
We do not sell your personal information. We may share information with vendors that help us run the Service (such as hosting, authentication, subscription management through RevenueCat, analytics, or crash reporting), only as needed for them to provide services to us and subject to appropriate safeguards. We may also disclose information if required by law, to protect users, or in connection with a merger or acquisition.
6. Photos, media, and shared activity
Dialed may request access to your camera or photo library so you can attach workout photos. We process photos you choose to upload in order to store and display them in your account.
Depending on how you use the Service, workout photos, captions, and related activity may be visible to:
- Your partner, if you are in a one-on-one accountability pact; and/or
- Members of your squad, if you create or join a group (up to six members).
You can leave a squad or remove a partner from the app to stop sharing new activity with those people. Your partner pact and squad membership are separate — leaving one does not automatically end the other. If you see inappropriate content from a partner or squad member, use Report Content in Profile → Settings or contact us as described on our Support page.
If you enable gym verification and post a workout while at your saved gym, your partner or squad may see a label confirming the workout was verified at that gym. This label is part of the workout log you choose to share; it does not share your live location, saved coordinates, or background location events.
7. Subscriptions and payments
Dialed offers optional paid subscriptions (for example, Dialed Pro) that unlock certain features such as creating a squad. Partner mode and joining an existing squad with an invite code remain free.
Purchases and free trials are processed by Apple (App Store) or Google (Google Play), as applicable. RevenueCat helps us validate subscription status and deliver Pro features in the app. We receive information about your subscription state (such as active, expired, or in trial) but not your full payment credentials.
You can manage or cancel a subscription in your device’s app store account settings. Deleting the Dialed app does not cancel an active subscription.
8. Notifications
If you opt in to push or local notifications, we use your device’s push token, notification settings, and related metadata to deliver messages. You can turn off notifications in your device settings or inside the app where available.
Optional gym location reminders are a separate category you enable in the app. When enabled, the app may schedule a local reminder on your device after you have been at your saved gym for about 15 minutes and have not logged a workout that day. See Section 9 for how location is used for this feature.
9. Location and gym reminders
Gym location reminders and gym verification are optional. We do not use location for these features unless you set a gym in Profile → Settings → Add Gym Location and grant the relevant device permissions.
What we collect and store
When you save a gym, the gym name, coarse address label, coordinates, and geofence radius are stored locally on your device. They are not stored on your account for cross-device sync. Your partner and squad members do not see your saved gym coordinates or receive alerts based on where you are.
How location is used on your device
- While using the app (When In Use): To search for a gym, improve nearby result matching, reverse-geocode a coarse address label, or verify a workout log when you choose to post from your saved gym area.
- In the background (Always), only if reminders are on: Your device monitors whether you enter or leave a geofence around your saved gym. We use this to start or cancel a local 15-minute arrival reminder. We do not use background location to track your continuous movements, build a location history, or monitor places other than your saved gym.
Geofence enter/exit events are processed on your device. We do not sell location data or use it for advertising. Search and geocoding features may use platform location services when you interact with the gym picker.
Platform availability
Background gym monitoring for arrival reminders is currently available on iOS. You can still save a gym on other platforms where the feature is offered, but background arrival reminders may not be available there yet.
Your choices
You can stop location-based gym reminders at any time by:
- Turning off Gym location reminders in Profile → Settings → Notifications;
- Removing your saved gym in Profile → Settings → Add Gym Location;
- Revoking Dialed’s location permission (When In Use or Always) in your device settings.
Deleting the app or clearing local app data removes the saved gym from your device. Deleting your account removes shared workout logs and any gym verification labels attached to those logs, subject to the retention notes in Section 10.
10. Retention
We retain account and workout information while your account is active and for a reasonable period afterward for backup, legal, or security purposes unless a longer period is required by law. Saved gym coordinates for reminders are stored locally on your device, not in your account. Gym verification labels attached to shared workout logs are retained with those logs until the log or account is deleted, subject to routine backup cycles. You may request deletion of your account as described below.
11. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to object to or limit certain processing. To exercise these rights, contact us at the email on our Support page. We may verify your request before responding. You can also disable optional gym location reminders or remove saved gym data directly in the app, as described in Section 9.
12. Children
The Service is not directed at children under 13 (or the minimum age required in your region), and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
13. Security
We use industry-standard measures designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
14. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Continued use of the Service after changes means you accept the revised policy, to the extent permitted by law.
15. Contact
Questions about privacy? See Support for contact details.